Author: admin_conham

The standard processing time for claim reimbursement is 15 business days, however, at times processing may take longer. Do not submit duplicates, as this will cause further delay. Please be patient, all eligible claims will be paid as quickly as possible. Thank you for your patience.

Since the Canada Post strike began on November 15 2024, our staff have not been mailing any Passport information to our recipients, this includes approval documents for new clients. If any documents are required to be sent to you, rest assured, a member of our team will reach out to confirm how you prefer to receive them. … Continued

Due to the Canada Post strike, there may be delays in mailing out cheques to Passport recipients who have selected cheque as their payment method. To avoid disruptions, we strongly encourage you to work with your Passport agency to switch to Electronic Funds Transfer (EFT) for direct deposit. If signing up for EFT is not … Continued

IMPORTANT! New Passport Funding Guidelines come into effect April 1, 2023. There have been a number of changes made to the guidelines. Please review the letter and guidelines carefully by following the links below:

Passport is on YouTube! Check out the channel for the latest video updates. Also, you can learn more about the Passport Program by visiting passportfunding.ca.

eClaim is a free online resource for Passport participants to submit their claims. Please visit the following link for new and detailed instructions on how to best use this resource: