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Contact Us

Please Contact the Passport Hamilton/Niagara office If: 

  • Your address, phone, or email changes
  • Your banking info changes (for self-directed funding)
  • You hire a new support worker – you will also need to fill out a new Support Worker Information Form  Link to Support worker form
  • You want to make changes to the Broker, Transfer Payment Agency, or Service Agency you are working with
  • You are moving to a new region
  • You would like more information, or have questions about your Passport funding 

If you are not currently receiving Passport funding and are interested in applying for Passport Funding, please contact Developmental Services Ontario Hamilton-Niagara Region at 1-877-376-4674 or info@dsohnr.ca. 

 If you live outside of the Hamilton-Niagara Region, please click here to find contact information for your local DSO Agency: https://www.dsontario.ca/find-your-dso

c/o Contact Hamilton, 
140 King Street East, Suite 4, 
Hamilton, ON, L8N 1B2 

Phone: 905-529-5100
Toll-Free Phone: 1-866-288-9659 
Toll-Free Fax: 1-844-777-6664 

TTY and Interpretation Services 

Both TTY service and interpretation services are available upon request.

Hours of Operation 

Monday – Friday:  8:30 am – 4:30 pm. We can do evening and weekend virtual appointments by appointment only. 

We are closed on the following statutory holidays: 

  • New Years Day (January 1st
  • Family Day 
  • Good Friday 
  • Easter Monday 
  • Victoria Day 
  • Canada Day (July 1st
  • Civic Holiday 
  • Labour Day  
  • National Day for Truth and Reconciliation (September 30th
  • Thanksgiving Day 
  • Remembrance Day 

211 Ontario: Real People, Real Support

Quickly and confidentially connects people to social services and community programs across the province.

Call, Text or Chat