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Welcome to

Passport Funding 

For people with developmental disabilities

News from your Hamilton/Niagara Passport Agency

Welcome to the Passport Funding Website for the Hamilton/Niagara Region. We will provide you with updated information on all things related to the Passport funding program as it becomes available.

Please click here for an update regarding COVID-19, including resources available for you and your family


The Ontario Government made temporary changes to eligible Passport expenses during COVID-19. See the links below for information on this. Please continue to monitor our website for information.

MCCSS Information about Temporary Changes to Eligible Expenses

DSO Information Page for Passport Recipients

Client Refund Process – Passport recipients who received an advance for 19/20 or 20/21 Passport funding, and wish to return it, can do so by following these steps: Client Refund Steps

If you have any questions about these temporary changes, please call us at: 1-866-288-9659 or email  Please note that we are experiencing high volumes. Your call is important to us. Please leave your message and we will get back to you as quickly as possible. Because we are working remotely, when we return your call, we will appear as “Private Caller” on your display.

The $3 Wage Subsidy for Support Workers has been 
Continued until June 30 2021.  Click the link Below
for Step by Step Details on How to Apply

Free eClaim Service

Interested in registering for the eClaim service? Here is the information you need to get started.

Need more info? Click on this link for other info and a video walk through guide you can click here. We recommend taking advantage of this new tool for faster claim processing.

Passport Recipients

Important year end March 31, 2021 information about your Passport funding. Please see the attached letter for details. click here.

Temporary Wage Increases for Direct Support Workers

As of October 1, 2020, the Ontario government is funding a temporary wage increase for eligible workers who provide personal support services. This includes temporary support to people and families who pay for services from eligible direct support workers with funding from the following direct funding programs:

Visit the webpages above to learn more about how to get this temporary support.

**NEW: for detailed information about how you can claim the temporary wage increase, please visit

Important Information for Passport Recipients page- ENGLISH page

Important Information for Passport Recipients page- FRENCH page

Link to English poster
Link to French poster

Best Sibs

Are you a sibling of someone with a disability? Interested in taking part in a research study about your experiences? Click here find out more.

About Your Claims

Please be assured that all eligible claims will be paid.  We appreciate your patience at this time.

Due to COVID-19 our Hamilton office is closed to the public. However, we continue to work diligently to ensure your Passport needs are met.  We will respond to your email or phone call within 2-3 business days.

Continue to submit your claims (POS) directly to PassportONE via fax 1-855-814-2403 or email If there is an issue with your claim, PassportONE will let us know and we will get in touch with you.

Are you interested in applying for Passport funding?

© Copyright 2020 Contact Hamilton. All Rights Reserved.

How to Reach Us:
140 King Street East, Suite 4
Hamilton, ON, L8N 1B2
Phone: 905-570-8888