Our business hours are Monday to Friday, 8:30 am – 4:30 pm except on statutory holidays. Evening and weekend by appointment only.

Applying for Passport Funding

If you are not currently a Passport client and are interested in applying for Passport Funding, please contact Developmental Services Ontario Hamilton-Niagara Region at 1-877-376-4674 or info@dsohnr.ca.

Approval Package Support

If you have recently received an approval package or are in the process of completing your approval paperwork, please call 1-866-288-9659 ext. 380 or email approvals@passporthn.ca.

Client Support: Agency Administered

If you are a client or family member of a person whose funding is administered by a Transfer Payment Agency, Service Agency or Brokerage Agency, please call 1-866-288-9659 ext. 381 or email agencysupport@passporthn.ca.

Client Support: Self-Administered

If you are a client or family member of a person whose funding is self-administered, please call 1-866-288-9659 ext. 383 or email to clientsupport@passporthn.ca. A Client Support Coordinator can assist you with updating your information or answering any questions about your passport funding including claim submissions.

Contactez-Nous

N’importe qui peut nous appeler pour obtenir d’information, de consultation ou de l’aide. Nous pouvons répondre en français ou en anglais.

Si votre preference est de parler en français, appuyer 7 quand vous appelez 1-877-376-4674. Vous pourrez laisser un message et quelqu’un qui parle français vous rappellera aussitôt que possible. Vous pouvez aussi envoyer des messages par courriel.