Privacy & Records Requests

Privacy & Access to Records 

Protecting your privacy is very important to us. We have a detailed privacy policy. 

Privacy and Information Practices Policy / Politique sur la vie privée et les pratiques d’information (OC-00-36 2025/03/14). 

Requesting Access to Records / Politique sur les demandes daccs aux dossiers (CR-11-51 2024/08/22) 

Inquiries and Complaints about Privacy 

You have the right to inquire or complain if you have concerns about the way we handle your personal information. If you have questions or concerns about privacy regarding our agency, please contact: 

Lea Pollard 
Executive Director, 
Contact Hamilton Administrators of Developmental Services Ontario Hamilton-Niagara Region 
140 King Street East, Suite 4, Hamilton, ON, L8N 1B2 
905-570-8888 or 1-877-376-4674 
 lea.pollard@contacthamilton.ca