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Now that you have Passport Funding

Passport is a reimbursement program, which means you go out and purchase the services and supports you want, and then send your receipts in to PassportONE on the claim forms we will provide you.  

There are guidelines that explain what you can purchase and be reimbursed for. You can get a copy of the Ministry of Children, Community and Social Services at this link: “Passport Program: Guidelines for Adults with a Developmental Disability and Their Caregivers (September 2021)” by clicking here.

When you are approved for funding, our office will be contacting you to confirm your address and other information. We will then mail you your onboarding package. The onboarding information provides you a step-by-step overview of the information you need and the forms you need to sign in order to activate your Passport funding.

You can request an onboarding information session with one of our Passport staff members and they will walk through the information with you and answer any questions you have. 

You will be assigned a Passport Coordinator who will be your point of access if you have questions about your funding and reimbursements.

For more information, please review our FAQ page.

Contact Us

  • If your contact information (address, telephone) changes
  • If your banking information changes (if you are self-directing your funding)
  • When you hire a new support worker (you will need to complete a new Support Worker Registration form)
  • If you wish to change your broker, TPA or Service Agency
  • If you are moving to another region
  • If you want to schedule an onboarding information session

Are you interested in applying for Passport funding?

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How to Reach Us:
140 King Street East, Suite 4
Hamilton, ON, L8N 1B2
Phone: 905-570-8888