Brokerages are private agencies or people that

• you hire to manage your Passport funding
• only provide administration support
• do not provide you any direct Passport supports or services
• may assist to coordinate your services
• receive your invoices and receipts from outside service providers on your behalf
• pay for supports and services up front on your behalf
• prepare your Purchase of Service Form and submit claims for reimbursement on your behalf (Note: you are still responsible to review for accuracy and sign off prior to each claim being submitted)
• are reimbursed directly by PassportONE
• may invoice up to  10% of the total of each claim submitted for their fees

Service Agencies are private agencies that

• you hire to administer your Passport funding
• you also purchase supports or services directly from their agency
• provide you an invoice for their services
• may assist to coordinate additional services for you
• may receive invoices or receipts from outside service providers on your behalf
• may pay for supports and services up front on your behalf
• prepare your Purchase of Service Form and submit claims for reimbursement on your behalf (Note: you are still responsible to review for accuracy and sign off prior to each claim being submitted)
• are reimbursed directly by PassportONE
• may invoice up to  10% of the total of each claim submitted for their fees